01Listening
First of all: take a breath.
When someone needs care, everyday life changes. You do not have to know yet which questions are the right ones. Just tell me where you are right now.
Together we sort out your situation.
Cologne & Bonn · independent
Care advice.
Care advice.
With time for you.
I help you with the care level (Pflegegrad), applications and relief in everyday life. Personal, clear and step by step.
Someone who listens.
There is room for all your questions. We look at what you and your family really need.
A path you can follow.
Clear words, concrete steps and an overview that stays with you after our conversation.
Advice that comes to you.
At your home, by phone or by video. In person in Cologne and Bonn.
Your path with ZoeYou don’t have to
You don’t have to
sort everything out alone.
We take one step at a time. At your pace.
02Organising
From many questions to one clear plan.
Care level, applications, support in everyday life: I explain your options and we write down together what matters now.
You know which step comes next.
03Supporting
More security for your everyday life.
I help you prepare applications and appointments. Even when new questions come up, you have a dedicated contact person.
You take the next steps well prepared.
What I help you withThe right help.
The right help.
For your situation.
01 / Orientation & care plan
Independent care advice
Understand your options. Develop a care plan together.
Learn more
02 / Application, assessment, upgrade
Care level & application
Prepare applications. Go into the assessment with confidence.
Learn more
03 / Relief allowance, respite care
Relief & benefits
Find support that really makes your everyday life easier.
Learn more
04 / Preparation under § 37 (3)
Consultation visit
Prepare your questions and documents for the mandatory consultation visit together.
Learn morePrivate, independent advice. The initial consultation is free; we will discuss any further costs in advance.
All services at a glance
The woman behind ZoeExpertise.
Expertise.
And a listening ear.
I am Zuhal Tülay. As a state-examined care professional (examinierte Pflegefachkraft) and medical assistant (Medizinische Fachangestellte), I know the questions that care brings into everyday life.
My experience in geriatric care and forensic psychiatry informs every conversation. I explain things clearly and take your situation seriously.
Get to know meCologne & BonnCare advice where
Care advice where
your everyday life is.
Zoe Pflegeberatung supports people in need of care and their relatives in Cologne and Bonn. Zuhal Tülay gives independent, personal advice – at your home, by phone or by video.
In the free initial consultation, we clarify your request, the right form of advice and a possible appointment. Further advice is commissioned privately; we will discuss the costs in advance.
Request a home visit in Cologne or Bonn€131Relief allowance (Entlastungsbetrag)
up to this amount per month
up to this amount per month
€42Consumable care aids
up to this amount per month
up to this amount per month
1dedicated contact person
for your questions
for your questions
Benefit amounts under SGB XI, as of October 2026. I will explain which conditions apply in your case.
Guides
All articles
Knowledge that helps in everyday life
Here for you personally
The first step can be easy.
Tell me what is on your mind right now. In the free initial consultation, we will find out together how I can support you. I offer consultations in German, English and Turkish.
Cologne and Bonn