Care knowledge, explained clearly
Practical answers to the questions that really matter in everyday care – with steps you can follow and checklists for your next conversation.

Applying for a care level in 6 steps
A care level (Pflegegrad) is the key to almost all benefits of the long-term care insurance. Here is how to submit your application correctly – and avoid the most common mistakes.
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The €131 relief allowance – how to really make use of it
In home care, up to €131 a month is available with a care level (Pflegegrad) for certain services. Here is how to check providers, costs and billing.
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The MD assessment: prepared with confidence
The assessment appointment (Begutachtung) decides your care level (Pflegegrad). With the right preparation, you make sure your real needs are seen.
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Consultation visit under § 37 (3) SGB XI: duty, frequency, who advises
Anyone who receives care allowance (Pflegegeld, a cash benefit) must regularly arrange a consultation in their own home – the mandatory consultation visit (Beratungseinsatz). This guide explains what it involves, how often it is due, who may carry it out and how you can prepare.
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Care advice under § 7a SGB XI: entitlement, process and independent supplement
Anyone who receives or has applied for long-term care insurance benefits is entitled to individual care advice. Who provides it, how you get it – and when independent advice is a useful addition.
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Cologne and Bonn
